Help

The same help that ships inside the app (Settings → Help). Support: [email protected], answered working days (Mon–Fri, Greek public holidays excepted), 10:00–17:00 Athens time.

Lost your licence key?

It goes to that address only, and only if it holds a licence. The answer here is the same either way, and the key is never shown on this page.

Add an account

imaily reads mail over IMAP and sends over SMTP. It never hard-deletes: "bin" always means your provider's Bin/Trash folder.

Outlook (or Gmail before sign-in): forward into an account imaily can read

  1. Pick the account imaily already reads (iCloud, Yahoo or your business mailbox) as the destination.
  2. Gmail: Settings → See all settings → Forwarding and POP/IMAP → Add a forwarding address → enter the destination → Google emails a confirmation code to that address → paste it back. Then choose Forward a copy… and archive Gmail's copy so Gmail stays clean.
  3. Outlook.com: Settings → Mail → Forwarding → enable, enter the destination, tick Keep a copy only if you still read Outlook directly.
  4. In the destination account, make a folder per forwarded address (e.g. "gmail-old") and a server-side rule "addressed to that Gmail → move to the folder". imaily reads every folder, so the mail shows up in the briefing under the account it landed in.
  5. Replies go out from the destination address, not from the Gmail one — that is the trade-off. If you must reply as the Gmail address, switch to Sign in with Google once it is on.

What the Briefing decides

The narrative comes from the AI; the classification is verified against headers (List-Unsubscribe, sender, thread). When the AI is off, the briefing still works with header rules only.

Standing rules

Say it in Ask — "always delete Optima Bank mails", "future pCloud mails to gsuite@… go to bin". Rules run when the briefing loads and report what they moved. Security and verification mail (codes, password resets) is never touched. Remove a rule in Settings → Rules.

Subscriptions and unsubscribe

One button per sender: imaily uses the sender's one-click unsubscribe header (RFC 8058) when it exists, otherwise the mailto: address, otherwise opens the unsubscribe page for you. Whatever happens, it also adds a bin-on-arrival rule, so the sender is gone even if they ignore the request. The status column says which method ran.

Renewals

Built from your own receipts — no bank access. Receipts within 3 days count as one charge; a cadence needs three billing dates (two a year apart count as yearly); merchants with no receipt for twice their cadence show as stopped. Click "how?" on any row to see the arithmetic. The scan reads INBOX plus folders named like invoices/receipts/billing; file receipts there and they will be found.

Reply tracking

When you reply from imaily, the mail is watched by its Message-ID. A reply that references it clears the "waiting on" entry; a bounce marks it as not delivered. There is no open tracking — Apple and Gmail hide opens anyway, so imaily does not pretend.

Updates

imaily checks once a day whether a newer version exists and asks before installing it. Settings → About has Check for updates and the daily switch. Every update is signed by us and notarized by Apple; imaily refuses one that is not. If macOS asks whether imaily may use a Keychain item after an update, choose Always Allow — it asks once per item, not per update.

Your licence

Early access is free and needs no key. Once imaily is for sale, a licence covers a number of Macs (1, 5 or 12), whoever uses them.

  1. Open Settings → About → Licence.
  2. Paste the key from your licence email and click Activate.

The key is checked on this Mac; nothing is sent to us. It includes twelve months of updates; after that, renewing is optional, and if you never renew imaily keeps working exactly as it is — only the updates stop.

Privacy

Mail goes from your provider to this Mac and nowhere else. Passwords and Google sign-in tokens live in the macOS Keychain (item names start with app.imaily.desktop); the account list without secrets is in ~/.config/imaily/accounts.json. The first time the signed app reads a password saved by an older build, macOS may ask once whether imaily may use it — choose Always Allow. Removing an account deletes its Keychain item and, for Google, revokes the sign-in at Google. The outside calls are the AI — subjects, senders and short snippets go to Anthropic under your own API key — and the daily update check, which tells dl.imaily.app the imaily version and nothing about you or your mail. Turn images off in Settings → Reading if you do not want senders to know you opened a mail.